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Privacy Policy

Last updated: Mar 1, 2024

Please read this Privacy Policy (“Privacy Policy”) carefully. It provides information about how Lattice Labs Ltd (“Lattice”, “we”, “us”, and “our”) collects, uses, shares, and otherwise processes personal information. If you have any questions, comments, or concerns please contact us using the methods provided in the “Contact Us” section of this Privacy Policy below.

1. Scope Of This Privacy Policy

  • Lattice Labs Ltd is a company incorporated in the United Kingdom under the laws of the Companies Act 2006.
  • This Privacy Policy applies to personal information that Lattice collects, uses, shares, and otherwise processes when you interact with our website (the “Site”), our hosted user bridge interface located on the Site (the “Interface”), the Company Sequencer, Company Batcher, Company Nodes, Company DA Service, Challenger Dashboard and any content, block explorers, tools, documentation, features and functionality offered on or through the Interface, collectively referred to as the “Redstone Services” within this policy.
  • The Redstone protocol (whether the mainnet or testnet version) is an open source, layer-two optimistic rollup protocol that operates with the Ethereum blockchain (the “Protocol”). However, the Protocol is not part of the Redstone Services. We do not control all activity and data on the Protocol itself and it is outside the scope of this Privacy Policy.
  • By visiting, accessing, or using the Redstone Services, you acknowledge and agree that you have received and reviewed this Privacy Policy.
  • From time to time, we may update this Privacy Policy as described in the Changes to this Privacy Policy section below.
  • We take privacy seriously and are committed to safeguarding the personal data of our users and developers (“you” and “your” or “Users” and “Developers,” as relevant). It's important to understand that we do not exercise control over third-party websites, applications, or services, and we bear no responsibility for their actions. We encourage you to review the privacy policies of any external websites, decentralized applications, or services you may use to access or interact with the Redstone Services.

2. What Information We Collect

As used in this Privacy Policy, “personal information” means any information that identifies or could be used to identify an individual person. For example, personal information may include name, email address, and phone number. It also includes other non-public information that we associate with such identifying information. Personal information does not include aggregated or anonymized information. We understand that many of our users value the anonymity available within a blockchain-based environment. We strive to limit the information we collect to anonymous information, but we do collect and process some personal information to enable and provide the Redstone Services.

We collect the following types of personal information, as described below.

Information You Provide

  1. Your public wallet address (“Wallet Address”).
  2. Publicly available blockchain data (“Blockchain Data”).
  3. Where you agree to engage in support requests, inquiries, feedback, surveys, questionnaires, research. If you contact us, such as by sending an email or submitting feedback, we may collect your name, email address, phone number, social media handles, and any other information you choose to include in your message.
  4. Interactions through social media and other third-party platforms. If you interact with us through any third-party platforms, such as our pages on Github or Discord, or through any of our pages or feeds on social media sites or platforms, such as Twitter/X, we may collect information such as your name, username, demographic information, contact information such as email address, location, and publicly-posted data such as your social media activity.
  5. Attending Events. If you sign up for or attend a webinar or other Redstone event hosted by Lattice, we collect registration and attendance information.

Information Collected Automatically

When you access or use the Redstone Services, we or our third-party agents or service providers automatically collect information about the device you use to access them and your activity when you use them. Depending on your activity, the information may include:

  • Device and Usage Information: We collect certain information about your device and how you interact with the Redstone Services each time you access or use it.
    • Device information may include your IP address, browser type and version, browser settings, time zone, unique device identifiers, information about your approximate location (as determined through your IP address), mobile, computer, and/or device hardware information (e.g., operating system version, hardware model, IMEI number, and other unique device identifiers, MAC address, and device settings), device event information, log information, and crash data.
    • Usage information may include features that you use, clickstream data, access dates and times, and how you interact with the Redstone Services. This information may also include referring / exit pages and URLs, how you interact with links on the Website, landing pages, and pages viewed.
  • Cookies and Other Tracking Technologies: We and our third-party service providers or agents may collect information using one or more Cookies or similar technologies such as pixels or locally stored objects (collectively “Cookies”). Cookies may collect information such as your IP address, unique device identifiers, and your browser settings.

Information we obtain from third parties

In some instances, we collect and process personal information we receive from third parties, which can include the following:

  • Blockchain Data: We may analyze public blockchain data, including timestamps of transactions or events, transaction IDs, digital signatures, transaction amounts and wallet addresses
  • Information from Analytics Providers: We receive information about your website usage and interactions from third party analytics providers. This includes browser fingerprint, device information, and IP address.
  • Error Tracking Data: We utilize information from third party service providers to provide automated error monitoring, reporting, alerting and diagnostic capture for website errors to allow Users or Developers to use or build more effectively on the Redstone Services.

3. How We Use Your Information

We use the personal information we collect in the following ways:

  • To provide and operate the Redstone Services;
  • To respond to your inquiries and requests, or otherwise communicate with you, and to provide you with assistance related to the Redstone Services;
  • To provide technical support for, secure, and protect the Redstone Services, including to detect and prevent fraud, abuse, or security risks, and to track outages and troubleshoot;
  • To conduct analytics related to the Redstone Services, such as to understand how it is being used and where improvements may be needed;
  • To improve user experience with the Redstone Services;
  • To update, improve, and/or enhance the Redstone Services, and develop new features, more functionality;
  • To send you newsletters and promotional and marketing communications that may be of interest to you;
  • To better understand your personal preferences and to enable us to provide you with improved and personalized communications;
  • To resolve disputes or otherwise to carry out our obligations and enforce our rights, and to protect our business interest and rights of third parties;
  • To audit our compliance with legal and contractual requirements and internal policies;
  • To comply with legal and contractual obligations and requirements, law enforcement requests, and legal process;

4. How And Why We Share Your Information

We transmit, share, grant access, make available and provide personal information to or with the following types of third parties.

Service Providers:

We share personal information with our third-party vendors, consultants, agents, contractors, and service providers that help us provide the Redstone Services. Depending on how you use the Redstone Services, the following categories of Service Providers may collect data on our behalf, receive, or access personal information:

  • The hosting service providers,
  • The analytics providers,
  • The professional advisors, agents and the service providers, such as auditors, lawyers, consultants, accountants and insurers.

Legal, Compliance and Regulatory Purposes

We may share personal information if we believe that it is necessary to:

  • Comply with a law, regulation, legal process, or legitimate governmental request;
  • Protect the safety or security of the Redstone Services, users of the Redstone Services, or any person;
  • Investigate, prevent, or take action regarding illegal or suspected illegal activities;
  • Prevent spam, abuse, fraud, or other malicious activity of actors using or accessing the Redstone Services; or
  • Protect our rights or property or the rights or property of those who use the Redstone Services.

5. How Long We Retain Your Personal Information

We retain personal information for the purposes stated in this Privacy Policy and as required under applicable law. To determine how long we keep personal information, we consider the amount, nature, and sensitivity of personal information, the reasons for which we collect and process the information, and applicable legal requirements.

6. Children's Personal Information

The Redstone Services are not intended for use by anyone younger than the age of 18 or under the applicable legal age of their relevant country. We do not knowingly collect personal information from children younger than the age of 18 without the consent of a parent or legal guardian, as required under applicable law. If you learn or believe that a child under the age of 18 has provided us with personal information, please contact us using the methods provided in the “Contact Us” section of this Privacy Policy below.

7. International Transfers

The personal information that we collect or receive may be transferred to and processed in countries located outside of your country of residence to the countries where we or our third-party service providers process it. The data protection laws of the countries where personal information is processed may not be as comprehensive as or equivalent to those in your country of residence. Whenever we transfer personal information internationally, we take steps to protect it as required under applicable law.

8. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. When we update this Privacy Policy, we will revise the “Last Updated” at the top of this Privacy Policy. Changes to this Privacy Policy are effective when they are posted. If we make any material changes, we will provide you with notice as required under applicable law. Please review this Privacy Policy periodically to ensure you are aware of any such changes.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, or if you have a complaint, please contact us at